Question 1

The Goal Of This Statement

Accepted Answer

This page is aimed at describing the website’s administrative procedures concerning the processing of its users’ personal data, that will be processed lawfully, fairly, relevantly and not excessively. This statement is produced for users who interact with the web services of THOR Kitchen, accessible by internet starting from the page thorkitchen.com, corresponding to the homepage of the official website of THOR Kitchen. This statement only concerns the website of thorkitchen.com and not other websites that the user may consult through the use of link.

Question 2

Data Controller And Responsible Officer

Accepted Answer

The Controller for the described processing activities is THOR Group, with headquarters at 4651 E Airport Drive , Ontario CA 91761. Processing operations will be carried out by Assignees appointed by the Data Controller responsible for data processing, who operate under their direct authority in compliance with the instructions received.PERSONS/BODIES TO WHOM/WHICH PERSONAL DATA MAY BE COMMUNICATED, OR WHO MAY ACCESS THEM IN THEIR CAPACITY AS RESPONSIBLE OFFICERS OR DATA PROCESSING OFFICERSYour data may be disclosed to external companies with which THOR Kitchen may consider collaborating, which, in any case, guarantee the adoption of security and confidentiality criteria equivalent to those adopted by THOR Kitchen, and which operate as external data processing bodies. Your personal data may be disclosed to third parties to comply with legal obligations, or to comply with orders from public authorities, or to exercise a right in court.

Question 3

Types Of Data Processed

Accepted Answer

Navigation Data The computer systems and software procedures in charge of the website’s operation acquire, during their normal operation, some personal data (so-called log files), the transmission of which is implicit in the use of internet communication protocols. This information is not collected in order to be associated with identified data subjects, but due to its very nature, it can, by means of processing and integration with data held by third parties, allow users to be identified.
This category includes:
• IP addresses or domain names of the computers used by users to connect to the website
• URI (Uniform Resource Identifier) form addresses of the resources requested
• The time of the request
• The method used to submit the request to the server
• The size of the file obtained in reply
• The numerical code indicating the status of the reply given by the server (done, error, etc.)
• Other parameters concerning the user’s operating system and computer environment
These data are used solely for the purpose of obtaining anonymous statistical information concerning the use of the site and to check its correct operation. These data can be used to ascertain responsibility in the case of hypothetical computer crimes to the detriment of the website and can be communicated to the Judicial Authority, in the event that the latter explicitly requests such data. Data Supplied Voluntarily by the User The optional, explicit, and voluntary dispatching of electronic mail to the addresses indicated on this website entails the subsequent acquisition of the sender’s address (necessary to reply to requests), as well as any other personal data contained in the message. Specific concise information concerning personal data shall be cited or displayed on the web pages dedicated to particular services on request.
We may ask you for information when you enter a contest or promotion sponsored by THOR Kitchen. In such cases, we use the information that we collect about you or that you provide, including any personal information:
• To carry out our obligations and enforce our rights arising from the official rules of the promotions, contests, giveaways, or sweepstakes
• To provide you with information, products, or services about us and about the promotions, contests, giveaways, or sweepstakes
• To fulfill any other purpose for which you provide it
• For any other purpose with your consent
If you do not want us to use your information in this way, please email us at: marketing@thorgroup.us to opt out.
Information About Cookies What is a cookie? A cookie is a small text file that is stored by the computer when a website is visited by a user. The text stores information that the site is able to read the next time it is visited. Some cookies are necessary for the site to work properly, while others are useful to the visitor because they can safely store information such as user name or language settings. The advantage of having cookies installed on your PC is that you no longer need to fill out the same information every time you visit a site you have previously accessed.
Why does THOR Kitchen use cookies? THOR Kitchen uses cookies to provide its customers with a customized web experience and allow them to revisit the website without re-entering the same information each time. Cookies are also used to optimize website performance, making it easier to search for products within the site. To protect personal data against loss and any form of unlawful processing, THOR Kitchen has taken appropriate technical and organizational measures.
First-party Cookies First-party cookies are generated by the site the user is browsing. This category includes:
• Technical cookies – Used for the transmission of session identifiers (random numbers generated by the server), which allow safe and efficient website navigation.
• Performance cookies – Used for statistical purposes, such as detecting unique users, viewed or downloaded content, etc.
For example, Google Analytics uses performance cookies. Data are stored anonymously and used in aggregate form. To disable Google Analytics cookies, you can use a tool provided by Google. Third-party Cookies Third-party cookies are generated and used by a different party than the site manager, based on agreements between the website owner and a third party. For example, the “Like” button on Facebook generates third-party cookies. Some advertisers use these cookies to track your visits across sites where they offer services. How Can I Disable Cookies? You can easily modify your browser settings to turn off cookies. Here's how:

Firefox:
1. Open Firefox
2. Press the “Alt” key
3. In the toolbar at the top, select “Tools” > “Options”
4. Select the “Privacy” tab
5. Go to “Chronology Settings” > “Custom Settings”
6. Uncheck “Accept cookies from sites” and save your preferences

Internet Explorer:
1. Open Internet Explorer
2. Click on “Tools” > “Internet Options”
3. Select the “Privacy” tab
4. Adjust the slider to the desired privacy level
5. Click OK

Google Chrome:
1. Open Google Chrome
2. Click on “Tools”
3. Select “Settings” > “Advanced Settings”
4. Under “Privacy,” select “Content Settings”
5. In “Cookies and Site Data,” search and delete specific cookies

Or

1. Type chrome://settings/cookies in the address bar and press Enter
2. Access “Cookie and Site Data” to search and delete specific cookies

Safari:
1. Open Safari
2. Select “Preferences” > “Security”
3. In “Accept Cookies,” specify when Safari should save cookies
4. Click the Help button (?) for more details
5. To view stored cookies, click on “Show Cookies”

Question 4

Compulsory/voluntary Provision Of Data

Accepted Answer

Personal data is provided voluntarily. However, the refusal of the interested party to provide personal data will make it impossible for the data controller to send commercial offers and information on the company’s activity.

Question 5

Data Processing Procedures

Accepted Answer

Personal data are processed by computerized means for the time necessary to realize the purposes for which they were collected. Specific security measures are observed in order to prevent the loss of data, unlawful or incorrect use and unauthorized access.

Question 6

Rights Of The Interested Party

Accepted Answer

The interested party has the right to obtain confirmation of the existence of his/her personal data, and of their communication, in an intelligible manner. The interested party has the right to know the content and the origin of the personal data. The interested party, furthermore, has the right to demand:a) the updating, amendment, or, where he/she has an interest in it, the integration of the data;b) the deletion, anonymization or blocking of unlawfully processed data, including data that does not need to be retained for the purposes for which it was collected or subsequently processed;c) confirmation that those to whom the data is communicated or disclosed are notified of the actions referred to under points (a) and (b), including their content, unless the fulfilment thereof proves impossible or involves the use of means that are clearly disproportionate to the right being protected.The interested party has the right to oppose, in whole or in part:a) on legitimate grounds, the processing of his/her personal data, even if the data is relevant for the purpose of their collection;b) the processing of their personal data for the purpose of sending advertising material or for direct sales, or for conducting market research or commercial communications.In any case, the interested party remains free, at any time, to revoke consent by sending an informal notice to that effect to THOR Kitchen, at info@thorinternational.com

Question 7

Texting And Calling Services

Accepted Answer

Your privacy is important to us, and we are committed to protecting your personal information. Information We Collect Information You Provide: When you register for our Services, we may collect personal information such as your name, email address, phone number, and any other details you provide. Communication Data: We may collect information related to your interactions with our Services, such as call logs, message content, and timestamps of communications. Device and Usage Information: We may collect information about the device you use to access our Services, including IP address, browser type, operating system, and referring website URLs. Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website and gather information about how you use our Services. How We Use Your Information To Provide Services: We use your information to deliver the Services you request, including enabling you to send and receive texts and make calls through our platform. To Improve Services: We analyze usage patterns and feedback to improve our Services, develop new features, and enhance user experience. To Communicate: We may use your information to communicate with you, such as sending service updates, technical notices, and promotional messages. For Security: We may use your information to detect, prevent, and address technical issues or security incidents. Sharing of Information With Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. For Legal Purposes: We may disclose your information if required by law, court order, or governmental authority, or if necessary to protect our rights or the safety of others. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We Do Not Share: We will not share or distribute your information with third parties for marketing or promotional purposes. Data Security We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Your Choices You can choose not to provide certain information, although that may limit your ability to use certain features of our Services. You can also access, update, or delete your information by contacting us. Third-Party Links Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Question 8

Phishing Disclaimer

Accepted Answer

Please be aware that Thor Kitchen will never contact customers requesting payments through PayPal, Zelle, or Venmo. If you receive any communication asking for payments via these methods, please disregard it as it is not from Thor Kitchen. For any payment inquiries or concerns, please contact us directly through our official Thor Kitchen domains (thorinternational.com, thorkitchen.com)

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