Shipping Options:

Standard Shipping – 3 to 7 days depending upon location to which items are sent.

Two Day Delivery*

Next Day Delivery*

*Two Day and Next Day delivery must be requested in writing by the customer and will be accommodated by THOR Kitchen, wherever possible. THOR will contact the customer and advise of the extra charges therefor and once approved by customer in writing, will be the selected method of delivery for the specific items requested and immediately charged to the form of payment provided by customer.

 

Same day processing and shipping is for business days only before 11 AM PST. For U.S. addresses, FedEx does not count Saturdays, Sundays, or Federal Holidays in their guaranteed delivery time. USPS does include Saturdays for delivery to most areas but does not count Sundays or Federal Holidays; their estimated days for delivery are also not guaranteed.

 

Unless you choose Standard Shipping, you need to select one of the shipping methods presented to you on the THOR Kitchen site. All shipping may be done using FedEx, UPS or other freight carriers. When choosing a shipping method, please remember that the estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up by the carrier. For instance, a product shipped Two Day service and picked up on a Thursday would be delivered by end of day Monday.

 

Orders shipping to Alaska, Hawaii and Canada may be subject to additional shipping charge, you will be contacted for approval of the revised shipping cost before order processing and shipping.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Please Note: P.O. BOXES can only be shipped via USPS.

 

THOR Kitchen’s responsibility is limited to preparing your order and turning it over to the carrier for shipping. Shipping transit times vary, and THOR Kitchen assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive your order on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc. THOR Kitchen is not liable for damages that occur during shipping. Further, THOR Kitchen will have no liability or penalty for delays due to a state of war, riot, civil disorder, fire, strikes, accidents, action of government or civil authority, acts of God, or other cases beyond the control of THOR Kitchen. In such cases, schedules will be extended by an amount of time equal to the delay incurred.