SERVICE

First & Last Name*

Email *

Phone*

Service Address*

City *

State*

Country*

Zip Code*

Dealer Name*

PROOF OF PURCHASE (Picture of receipt)

Max. file size: 25 MB.

Model Number*

Serial Number*

Fuel Source*

Please tell us which fuel source is connected to your product.

Describe Your Issue...*

More Serial Numbers and Issues

Upload Pictures or Videos

Max. file size: 50 MB.

Need Parts?

Every Once in a while, even Thor’s hammer needs a tune-up.

Click below to find all the parts you need to #COOKLIKEAGOD.

Please fill out the service form to the left.

Questions? You can also email us directly at service@thorinternational.com or call us at:

Main Directory: (877) 288-8099

Service Directory:

Dial (1): New Claim

Dial (2): Update on Claim

Our customer service agent will be contacting you during normal business hours (excludes weekends and holidays).

Business Hours (Pacific Standard Time):

Monday – Friday: 5:30am to 4:30pm

Saturday and Sunday: Closed

Thank you!

THOR Kitchen Customer Service Department